This privacy policy applies to the website at lukes-place.co.uk. Luke’s Place is operated by Anchusa Care Limited (“we”, “us”, “our”). This policy explains what personal data we collect from visitors to this website, how we use it, who has access to it, and your rights over your data.
Who we are
The data controller for this website is Bruce Wicks, who can be contacted at info@lukesplace.co.uk, on 01582 458201, or by post at The Old Estates Office, Putteridge Park, Luton, Bedfordshire, LU2 8LD.
Our approach to data protection
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We have not appointed a dedicated Data Protection Officer, as we are not required to under these regulations.
What personal data we collect
When you use our contact form to make an enquiry, we may collect your name, email address, phone number, and any other information you choose to include in your message.
How we use your data
We only use the data you provide to respond to your enquiry and to help you find out more about Luke’s Place. We do not use it for any other purpose without telling you first.
Who has access to your data
Your data is only accessed by staff at Luke’s Place and Anchusa Care Limited who need it to respond to your enquiry. We do not sell your data to third parties. We may share data where required by law, to protect our legal rights, or in connection with a business transfer.
How long we keep your data
We keep your data for as long as necessary to deal with your enquiry, and then for a reasonable period afterwards in case you get back in touch.
Keeping your data secure
We take reasonable technical and organisational steps to keep your data secure, including secure hosting and restricted staff access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Under UK GDPR, you have the right to be informed about how your data is used, to access the data we hold about you, to have inaccurate data corrected, to have your data erased, to restrict how we use your data, to receive a copy of your data, and to object to how we use your data. To exercise any of these rights, please contact us at info@lukesplace.co.uk.
Children’s privacy
We do not knowingly collect personal data from children. If we become aware that we have done so, we will delete it.
Changes to this policy
We may update this policy from time to time. Please check back periodically for any changes.
Complaints
If you are unhappy with how we have handled your personal data, you can contact us at info@lukesplace.co.uk, or lodge a complaint with the Information Commissioner’s Office (ico.org.uk).
Last updated: 21 August 2026