Accessibility

This accessibility statement applies to the Luke’s Place website at lukes-place.co.uk. This website is run by Anchusa Care Limited. We want as many people as possible to be able to use this website. That means you should be able to:

  • change colours, contrast levels, and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also tried to make the website text as simple as possible to understand.

How accessible this website is

We are committed to making this website accessible, in line with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. We’re aware that not every part of the site may fully meet this standard yet, and we’re working to improve this over time.

Requesting information in a different format

If you need information from this website in a different format, such as accessible PDF, large print, easy read, audio recording, or braille, please contact us:

  • Telephone: 01582 458201
  • Email: info@lukesplace.co.uk

We’ll consider your request and get back to you within 7 days.

Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact info@lukesplace.co.uk.

Enforcement

If you contact us with a complaint and are not happy with our response, you can contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 21 August 2026.

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